How to transfer a license from one PC to another
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This guide outlines the steps to transfer a HESSDA license from an old PC to a new PC. The process requires the computer name from the old PC and the computer name of the new PC for the license to be transferred to.
Prerequisites
Step 1: Obtain the computer name from the original PC
Open the Start Menu:
- Click the Start button (Windows icon) in the bottom-left corner or press the Win key.
Search for Computer Name:
- Type computer name in the Start Menu search bar.
- Select View your PC name (or a similar option like "System" or "About your PC") from the search results.
View the Computer Name:
- This opens the Settings app under System > About.
- Look for Device name (or PC name) in the Device specifications section. This is your computer’s name, often used as a simple identifier on networks.
Repeat the steps above on the new PC/laptop.
Provide this information to Health Edge support to move the license.